Warranty

Most pen manufacturers offer limited warranty for their products. Here is some useful information on the warranty policy provided by a few manufacturers.

  • BENU pens
BENU pens offer a lifetime warranty against defects in material and workmanship on all pens purchased after January 1, 2020. This does not cover any damage caused by misuse or accidents.
For more details, please visit https://www.benupen.com/warranty
  • LAMY
Lamy guarantees that their products will be repaired at no charge in case of possible flaws in material or workmanship during a period of 2 years from the date of purchase – except for damage from improper use or normal wear.
 
Additional costs may apply for shipping and handling.
  • OPUS 88
OPUS 88 offers lifetime warranty for their pens. Please email jingi@ms13.hinet.net if your pen needs a repair or replacement.
  • TWSBI
If you encounter any issues with your new TWSBI pen, or have a pen that requires repair, please email twsbiinc@gmail.com for assistance.
In any case, if you do not hear back from the manufacturer, please let us know and we will be glad to offer our help.